26 Mar Cornerstone Development Wins Second Straight Guildmaster Award!
CORNERSTONE DEVELOPMENT OF S.E. WISCONSIN EARNS 2020 GUILDMASTER AWARD AS TOP CUSTOMER SERVICE LEADER IN RESIDENTIAL CONSTRUCTION INDUSTRY
Sussex, WI – For the second consecutive year, Cornerstone Development of SE Wisconsin LLC has received the Guildmaster Award from GuildQuality, an Atlanta-based third-party customer satisfaction software surveying company. The award “recognizes businesses within our community of quality who consistently deliver exceptional customer experiences.”
After applying, in order to receive the award, a Guildmember such as Cornerstone must, at a minimum, achieve both a 90% recommendation rate and a 50% customer response rate. Since 2005, The GuildQuality Guildmaster Awards recognize and celebrate service excellence among home builders, remodelers, developers, property managers, home services contractors and real estate professionals within the U.S. and Canada.
“All of us at Cornerstone Development of Southeast Wisconsin are honored and humbled to receive the 2020 Guildmaster Award,” said John Wahlen, owner of Cornerstone Development. “Receiving this award signifies and validates our company’s commitment to maintaining the highest quality building standards for each of our condominium neighborhoods while, at the same time, conducting our business in a fashion that delivers the best possible customer experience. We help people to build exceptional, exciting lifestyles. To have such a high percentage of these buyers recommending Cornerstone Development to their friends means a great deal to everyone on our team.”
In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. Incorporating a high response rate into the calculation enables us to confidently recognize top performing companies, however, in many cases, some companies will receive very high customer satisfaction scores but may not qualify because too few customers responded to a survey.
For more on the 2020 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Cornerstone Development
Award-winning Cornerstone Development, headquartered in Sussex, WI, is the preeminent developer and builder of ranch-style Wisconsin condominium and single family home communities. We are a team with over 25 years of engineering, construction, sales and development management with a highly successful track record of neighborhood creation in southeastern Wisconsin. Cornerstone is proud to bring you “The Glens” in the fine municipalities of Menomonee Falls, Mukwonago, Brookfield, Sussex, Oconomowoc, Greenfield, Cedarburg, Franklin and Muskego. Our mission is to provide an exceptional community of single story living creating an environment where people can enjoy a carefree lifestyle, an enriched life, and a neighborhood that provides one remarkable experience. We are committed to providing you with homes that have the highest quality of workmanship. For more information, visit www.cornerstonedevelopment.com.
Over 2,500 residential construction professionals rely on GuildQuality’s customer satisfaction surveying software to help them deliver exceptional customer service and get the recognition they deserve for their commitment to quality. Join GuildQuality’s community of quality today and see your company through your customers’ eyes. For more information about GuildQuality, visit www.guildquality.com.